cma-aama-certification Practice Test

1Single Choice

A patient who has just been diagnosed with a serious illness tells the medical assistant, "I don't want to talk about it." Which response by the medical assistant best demonstrates therapeutic communication?

A.Tell me more about how you're feeling right now.
B.I understand. We don't have to talk about it if you're not ready.
C.You'll feel better once we start treatment.
D.It's important that you share your feelings with me so I can help.
E.Many patients feel the same way when they first hear this news.

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